Client On-boarding and AML support for a global wholesale and investment bank

A global wholesale and investment bank needing client on-boarding and AML Support

Division
Operations & Resourcing
Industry

Corporate, Wholesale and Investment Banking

Service-line

Client On-boarding and AML Managed Services

The Client

A global wholesale and investment bank

The Challenge

The firm was looking for a long-term partner to provide surge resourcing to deal with periodic spikes in the volume of BAU client on-boarding and refresh.

The Solution

These peaks have been driven by events such as regulatory change, book transfers and the build-up of backlogs with the bank’s in house teams.  Lysis has provided experienced on-shore Client Outreach and CLM/AML Analysts, QCs and ComplianceOfficers to cover surges in books of business in the UK and the EU. The team size has flexed as volumes demand, peaking at 20 resources and sometimes as low as one or two. This relationship has been running for 12+ years.

Results
Ready to chat about how we can help you?
Get in touch today!
Get in Touch
Other Case Studies
Browse Case Studies
Consulting & Advisory
Improvement of Customer On-boarding experience & end-to-end CLM Management
Corporate, Wholesale and Investment Banking

A UK-based online bank that provided multicurrency accounts for cross-border European transactions. The client wanted to enhance their customer on-boarding experiences and improve their CLM process.

Operations & Resourcing
Corporate and Counterparty KYC Remediation and Golden Data Source Creation for a Global Inter-dealer Broker
Corporate, Wholesale and Investment Banking

A major bank with two major trading entities wished to decrease time-to-trade processing overheads for new customers and for new products for existing customers.

Training & Certification
Building out Off-shore CLM/AML Capabilities for a large US-based tech commercial bank
Corporate, Wholesale and Investment Banking

One of the largest US-based Tech commercial banks needed to build out their offshore capabilities in support of their London operation. This included candidate selection, AML/KYC training, coaching on early cases and then QA of their work. This produced a team of fully trained KYC analysts and a newly established offshore capability.