Lysis Group has a specialist client lifecycle management (CLM) and financial crime compliance (FCC) operations division (Lysis Operations) which provides teams to carry out the operational work involved in BAU client on-boarding, ongoing monitoring & screening for sanctions, PEPS & adverse media, Know Your Customer (KYC) remediation & refresh, transaction monitoring BAU/remediation and suspicious transaction filing.Our customers for these services include some of the world’s largest banks as well as other financial services firms and those in digital assets, real estate and gaming/Gambling. We have knowledge and practical experience of the requirements across multiple regulatory jurisdictions including the UK, EU, US, APAC and LatAm.
successful projects
client satisfaction
countries supported
Our services provide coverage across the full spectrum of client on-boarding, client outreach, due diligence, regulatory classification, management of Politically Exposed Persons (PEPs), screening and ongoing monitoring and transaction monitoring. We cover BAU onboarding, ongoing monitoring and refresh as well as remediations and backlogs.
Client on-boarding, client outreach, due diligence, regulatory classification, management of Politically Exposed Persons (PEPs) & screening.
Explore serviceA surge in workload caused by a significant remediation requirement.
Explore serviceWe also support our customers via BAU services where for example we might provide a client on-boarding team for a new business line.
Explore serviceOur well-established on-shore capability in the UK, Ireland and the US and our near-shore operating centre in Cape Town, South Africa.
Explore serviceOur Full-Platform Managed Service provides the people, process and technology for a complete client on-boarding and CLM.
Explore serviceLysis Operations make use of a market leading operational risk framework and follows best practice industry standards.
Explore serviceWe also have a strong customer data capability having integrated the wholesale banking customer and compliance data.
Explore service
A U.K. Branch of a major Asian bank needed an in-depth review and enhancement of their AML governance framework. Lysis conducted a success review and drafted all required policies & procedures, and established a KYC Target Operating model.
Our client had identified a tranche of several thousand corporate and retail customers for which they wished to remediate the Know Your Customer (KYC) data held and to re-assess whether the interactions with the retail customers were compatible with Responsible Gambling requirements.
Our client had a substantial backlog of transaction alerts. They were concerned that these included a number of true positives that therefore indicated suspicious activity and required reporting.
A significant UK and US corporate bank with questions around the quality of the firm’s AML capabilities and customer files
A major global bank approached Lysis to assist them with the implementation of a remedial programme o enable the client to meet their regulatory obligations arising from an FSA-imposed deadline.
A UK-based specialist bank that is primarily a specialist mortgage lender to retail clients. The bank also provides both small business and personal finance. They needed assitance to ensure that their new and exisiting client books comply with AML regulations.
Our client was setting up a new online gaming licensing authority and sought a partner to on-board licensees and to manage the on-going governance and compliance operation.
A US corporate bank in the UK needing BAU On-boarding resources
A global wholesale and investment bank needing client on-boarding and AML Support
A European Retail Bank with over 4000 employees globally had a tight regulatory deadline to review five years of transactions to identify suspicious transaction and cases of money laundering and/or terrorist funding.
Our client had a large backlog of increasingly old transaction alerts that potential indicated suspicious activity and required reporting.
A major credit card company and regulated PSP with global reach approached Lysis to uplift their transaction monitoring framework and operational controls.
A major global bank needing a data clean-up post banking system implementation
A major wholesale and investment bank with global reach was placed under a Section 166 order regarding their KYC and AML controls.
The client is incorporated in Ireland as an Irish Collective Asset-management Vehicle (ICAV). The client is an American investment fund which specialises in lending large amounts of money to various entities ranging from listed entities to unregulated entities based in the USA.
Our client had acquired a business from a competitor and had c.50-60 Payment Programme Managers and their programmes to on-board. They asked Lysis to supply a team of experts to do this work.
Recently implemented the banking system and needed additional BAU resources
Following a visit from the regulator, a global inter-dealer broker was put under a Section 166 order.
Our client had implemented a new transaction monitoring system and wished to ensure that the previous two years' transactions had been monitored effectively.
A major European wholesale and investment bank with global reach was put under a Section 166 order due to regulatory concerns regarding their KYC and AML controls.
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Our services provide coverage across the full spectrum of client on-boarding, client outreach, due diligence, regulatory classification, management of Politically Exposed Persons (PEPs), screening and ongoing monitoring and transaction monitoring. We cover BAU onboarding, ongoing monitoring and refresh as well as remediations and backlogs.
remediation customers who have retained our team to supplement BAU resourcing
AML cases successfully remediated for our clients
Our services provide coverage across the full spectrum of client on-boarding, client outreach, due diligence, regulatory classification, management of Politically Exposed Persons (PEPs), screening and ongoing monitoring and transaction monitoring. We cover BAU onboarding, ongoing monitoring and refresh as well as remediations and backlogs.
OPERATIONAL SUPPORT
Often the catalyst to deploy a Lysis team is a major surge in workload caused by a significant remediation requirement, the build-up of a backlog or a large number of screening or transaction monitoring alerts caused by implementing a new system.
Our operations remediation and backlog services include:
KYC remediation
Screening backlog and remediation
Transaction Monitoring remediations and alert backlogs
Suspicious Transaction/ activity backlog
Suitability remediations (e.g. MiFID, Responsible Gambling, etc)
ONGOING SERVICE
We also support our customers via BAU services where for example we might provide a client on-boarding team for a new business line, surge AML resources for a book transfer or acquisition of a new business or simply surge resourcing to smooth the ebb and flow of business volumes.
Our BAU managed services cover areas such as:
Regulatory Compliance Operations
Client On-Boarding and AML Managed Services
Screening Managed Services
Transaction Monitoring Managed Service
Portfolio take-on and book transfer surge resourcing
We have helped our customers set up off-shore CLM/AML teams by providing extensive training and mentoring services in these locations.
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Our well-established on-shore capability in the UK, Ireland and the US and our experience in developing off-shore KYC delivery centres have served as the springboard for the establishment of our near-shore operating centre in Cape Town, South Africa, which is professionally equipped to provide bespoke CLM and AML services and support to all our global clients.
People, Process & Technology
Our Full-Platform Managed Service provides the people, process and technology for a complete client on-boarding and CLM middle and back-office solution for customers who chose to outsource the processing and infrastructure for this function. Customers include hedge funds, alternative asset managers, start-ups and firms with a limited footprint in a particular jurisdiction.
Our platform is built on industry-leading technology for CLM workflow, screening and transaction monitoring. The service covers on-boarding, ongoing monitoring and transaction monitoring. Detailed Management Information (MI) provides transparency and visibility at all times. The service can optionally include compliance and MLRO services and reporting.
Governance Framework & MI
Lysis Operations make use of a market leading operational risk framework and follows best practice industry standards. Our Managed Service Operational Risk Management Framework (ORMF) has been designed to integrate at all levels and to consider new activities. It operates as a continual cyclical process which includes risk assessment, risk decision making and the implementation of risk controls which result in the acceptance, mitigation, or avoidance of risk.
Leading MI and Reporting
Our BAU and Remediation services are supported by our MI Blueprint which provides detailed and transparent reporting and modelling on throughput, quality, risk profiles, etc.
DATA MAnagement
We also have a strong customer data capability having integrated the wholesale banking customer and compliance data for a global banking merger and created a golden-source customer dataset across multiple brands for a major inter-dealer broker.
The client data work we do is usually to identify common clients across multiple data sets and then integrate them into a golden source database. The integration exercise usually involves a data clean-up and remediation of client and client compliance data and files.
LEADING ExPERTISE
We deliver a unique and cost-effective combination of superior service offerings across the full spectrum of Financial Crime Compliance.
We have a distinct client focus which is why we are always on the lookout for process improvements and will make recommendations to clients, where necessary. As a result, we have seen the benefits of cross-trained staff, first hand, especially when it comes to delivering seamless operations in the most cost-effective manner.
Whilst transaction monitoring and customer screening rely heavily on automated systems and technologies, it is equally important to ensure that the people employed to manage the process and the outputs of these systems are adequately skilled and well resourced.
The screening processes rely on both small and large teams of specialised analysts who manually review transactional data information which can lead to a significant cost for a firm. We apply a cost-effective four-stage process for initiating, running, and completing transaction monitoring remediation projects.
All our staff are experienced and cross-trained in AML, KYC, and other financial crime requirements. We deploy teams of expert KYC managers, KYC analysts and quality assurance (QA) analysts within a rigorous quality assurance framework to ensure efficient, high-quality case execution in your business environment.
Our award-winning managed service offering is fully configured to suit firms' individual risk appetites and operational controls and are perfectly adaptable to meet firms’ policy requirements in a dovetailed manner.
The size of our teams can vary from five to 200 expert analysts, review teams and management, and is dependent on the unique client requirements. When it comes to procedural requirements or volume changes, our teams are rapidly scalable to manage any increase in the workload.
