A large operator of bank infrastructure wanted to develop a shared operating model and managed service for client lifecycle management (CLM), anti-money laundering (AML) and Know Your Customer (KYC).

One of the largest US-based Tech commercial banks needed to build out their offshore capabilities. This included in-depth interviews with all potential analysts to determine experience. This produced a team of fully traineed KYC analysts and created the opprtunity for organic growth.

Our client had a requirement to review and update its AML Framework to take account of the Fifth Money Laundering Directive and also some changes in its business model.