

A global wholesale bank wished to select and implement a strategic, scalable, flexible client lifecycle management application that would be able to support the customer assessment requirements of its KYC and MiFID programmes as part of its Compliance framework.
Corporate, Wholesale and Investment Banking
CLM Process Efficiency
The bank was running a number of global projects to satisfy Know Your Customer (KYC) requirements. The programme of work supported a global user base in excess of 1,100 in 57 countries worldwide and covered the risk re-assessment of existing customers, new client take-on and customer lifecycle management (CLM).

Our client had a large backlog of increasingly old transaction alerts that potential indicated suspicious activity and required reporting.

A UK-based specialist bank that is primarily a specialist mortgage lender to retail clients. The bank also provides both small business and personal finance. They needed assitance to ensure that their new and exisiting client books comply with AML regulations.

A successful regulatory turnaround for a UK EMI and crypto firm, restoring FCA permissions and avoiding administration under new leadership.