

A global wholesale bank wished to select and implement a strategic, scalable, flexible client lifecycle management application that would be able to support the customer assessment requirements of its KYC and MiFID programmes as part of its Compliance framework.
Corporate, Wholesale and Investment Banking
CLM Process Efficiency
The bank was running a number of global projects to satisfy Know Your Customer (KYC) requirements. The programme of work supported a global user base in excess of 1,100 in 57 countries worldwide and covered the risk re-assessment of existing customers, new client take-on and customer lifecycle management (CLM).

Our client had acquired a business from a competitor and had c.50-60 Payment Programme Managers and their programmes to on-board. They asked Lysis to supply a team of experts to do this work.

A major credit card company and regulated PSP with global reach approached Lysis to uplift their transaction monitoring framework and operational controls.

Two global banks merged and Lysis was asked to manage the integration of the KYC Operations functions globally for the wholesale & Investment Banking division covering 200,000 customers and 65 countries.