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Operations & Resourcing

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Corporate, Wholesale and Investment Bank

KYC Utility Strategy

A large operator of bank infrastructure wanted to develop a shared operating model and managed service for client lifecycle management (CLM), anti-money laundering (AML) and Know Your Customer (KYC).

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The Client

Large operator of bank infrastructure wishing to develop a shared operating model and managed service for client lifecycle management (CLM), anti-money laundering (AML) and Know Your Customer (KYC).

The Challenge
There was a need for a CLM/AML/KYC managed service strategy. This included the confirmation of the market opportunity and to define the business and operating plans and a functional design for a full end-to-end CLM/AML/KYC managed service including a shared operating model across banks.
The Solution

Over a three-month period, Lysis deployed a team of senior consultants and CLM/AML/KYC experts to produce a comprehensive strategy for the client across three main workstreams namely business and finance, operations and technology and data. The strategy considered of the following:

- The market opportunity and competitive landscape with the inclusion of client feedback.

- Lessons learned from previous KYC utility builds.

- Regulatory viewpoint which was developed via regulator-interviews and compilation of written regulator opinions.

- Business case.

- The technology landscape and potential vendor partnerships.

- A data model, including data sharing considerations.

- Policy and process standardisation opportunities.

Results

Lysis successfully delivered a comprehensive and executable strategy for a full end-to-end AML managed service which included:

- A comprehensive business plan including a fully working financial model.

- A complete target operating model, including processes, locations, and a people strategy.

- A technology and data strategy and building plan.

- An operational risk framework and model.

- A detailed SWOT analysis.

- A go-to-market plan.

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