Location Strategy for Level 2 Teams for a Global Gaming Operator

Our client was looking at options for the location of new Level 2 teams to support retail customers with affordability and suitability issues.

Division
Consulting & Advisory
Industry

Gaming Compliance

Service-line

The Client

A Global Gaming Operator.

The Challenge

Our client was looking at options for the location of new Level 2 teams to support retail customers with affordability and suitability issues.

The Solution

Lysis prepared an independent report on various location choices across Europe, Africa and Asia and recommended locations that we believed would be suitable for our client to locate Level 2 teamstaking in to account factors such as cost, education levels, availability of experienced staff, etc.  The customer chose one of Lysis’ recommended locations.

Results
Ready to chat about how we can help you?
Get in touch today!
Get in Touch
Other Case Studies
Browse Case Studies
Operations & Resourcing
Transaction Monitoring Remediation for a Global Merchant Acquirer
Payment Services & Card/ Merchant Acquirers

Our client had implemented a new transaction monitoring system and wished to ensure that the previous two years' transactions had been monitored effectively.

Consulting & Advisory
Independent governance review of a crypto exchange for retention of payment services
Crypto & Digital Assets

Lysis reviewed the exchange’s AML/CTF framework which resulted to a successful maturity assessment review.

Consulting & Advisory
KYC Utility Strategy
Corporate, Wholesale and Investment Banking

A large operator of bank infrastructure wanted to develop a shared operating model and managed service for client lifecycle management (CLM), anti-money laundering (AML) and Know Your Customer (KYC).