Location Strategy for Level 2 Teams for a Global Gaming Operator

Our client was looking at options for the location of new Level 2 teams to support retail customers with affordability and suitability issues.

Division
Consulting & Advisory
Industry

Gaming Compliance

Service-line

The Client

A Global Gaming Operator.

The Challenge

Our client was looking at options for the location of new Level 2 teams to support retail customers with affordability and suitability issues.

The Solution

Lysis prepared an independent report on various location choices across Europe, Africa and Asia and recommended locations that we believed would be suitable for our client to locate Level 2 teamstaking in to account factors such as cost, education levels, availability of experienced staff, etc.  The customer chose one of Lysis’ recommended locations.

Results
Ready to chat about how we can help you?
Get in touch today!
Get in Touch
Other Case Studies
Browse Case Studies
Consulting & Advisory
KYC Remediation: Section 166 order for a major wholesale and investment bank
Corporate, Wholesale and Investment Banking

A major wholesale and investment bank with global reach was placed under a Section 166 order regarding their KYC and AML controls.

Consulting & Advisory
Regulatory Rules Mapping for a Global Card Services Operator and Merchant Acquirer
Payment Services & Card/ Merchant Acquirers

Our client wished to ensure that it had all UK regulatory requirements covered by policy, procedures and controls.

Operations & Resourcing
Building out Off-shore CLM/AML Capabilities for a large US-based tech commercial bank
Corporate, Wholesale and Investment Banking

One of the largest US-based Tech commercial banks needed to build out their offshore capabilities in support of their London operation. This included candidate selection, AML/KYC training, coaching on early cases and then QA of their work. This produced a team of fully trained KYC analysts and a newly established offshore capability.