QUALITY AND EFFICIENCY. ASSURED.

Operations & Resourcing

Lysis Group has a specialist client lifecycle management (CLM) and financial crime compliance (FCC) operations division (Lysis Operations) which provides teams to carry out the operational work involved in BAU client on-boarding, ongoing monitoring & screening for sanctions, PEPS & adverse media, Know Your Customer (KYC) remediation & refresh, transaction monitoring BAU/remediation and suspicious transaction filing.Our customers for these services include some of the world’s largest banks as well as other financial services firms and those in digital assets, real estate and gaming/Gambling.  We have knowledge and practical experience of the requirements across multiple regulatory jurisdictions including the UK, EU, US, APAC and LatAm.

END-TO-END

CLM/ AML Operations

Our services provide coverage across the full spectrum of client on-boarding, client outreach, due diligence, regulatory classification, management of Politically Exposed Persons (PEPs), screening and ongoing monitoring and transaction monitoring. We cover BAU onboarding, ongoing monitoring and refresh as well as remediations and backlogs.

10 +

remediation customers who have retained our team to supplement BAU resourcing

2 million +

AML cases successfully remediated for our clients

Our services provide coverage across the full spectrum of client on-boarding, client outreach, due diligence, regulatory classification, management of Politically Exposed Persons (PEPs), screening and ongoing monitoring and transaction monitoring. We cover BAU onboarding, ongoing monitoring and refresh as well as remediations and backlogs.

OPERATIONAL SUPPORT

Remediation and Backlog services

Often the catalyst to deploy a Lysis team is a major surge in workload caused by a significant remediation requirement, the build-up of a backlog or a large number of screening or transaction monitoring alerts caused by implementing a new system.

Our operations remediation and backlog services include:

  • KYC remediation

  • Screening backlog and remediation

  • Transaction Monitoring remediations and alert backlogs

  • Suspicious Transaction/ activity backlog

  • Suitability remediations (e.g. MiFID, Responsible Gambling, etc)

ONGOING SERVICE

BAU Managed Services


We also support our customers via BAU services where for example we might provide a client on-boarding team for a new business line, surge AML resources for a book transfer or acquisition of a new business or simply surge resourcing to smooth the ebb and flow of business volumes.

Our BAU managed services cover areas such as:

  • Regulatory Compliance Operations

  • Client On-Boarding and AML Managed Services

  • Screening Managed Services

  • Transaction Monitoring Managed Service

  • Portfolio take-on and book transfer surge resourcing


We have helped our customers set up off-shore CLM/AML teams by providing extensive training and mentoring services in these locations.

END-TO-END

On-shore / Near Shore

Our well-established on-shore capability in the UK, Ireland and the US and our experience in developing off-shore KYC delivery centres have served as the springboard for the establishment of our near-shore operating centre in Cape Town, South Africa, which is professionally equipped to provide bespoke CLM and AML services and support to all our global clients.

People, Process & Technology

Full-Platform Managed Service

Our Full-Platform Managed Service provides the people, process and technology for a complete client on-boarding and CLM middle and back-office solution for customers who chose to outsource the processing and infrastructure for this function. Customers include hedge funds, alternative asset managers, start-ups and firms with a limited footprint in a particular jurisdiction.

Our platform is built on industry-leading technology for CLM workflow, screening and transaction monitoring. The service covers on-boarding, ongoing monitoring and transaction monitoring. Detailed Management Information (MI) provides transparency and visibility at all times. The service can optionally include compliance and MLRO services and reporting.

Governance Framework & MI

Operational Risk Management

Lysis Operations make use of a market leading operational risk framework and follows best practice industry standards. Our Managed Service Operational Risk Management Framework (ORMF) has been designed to integrate at all levels and to consider new activities. It operates as a continual cyclical process which includes risk assessment, risk decision making and the implementation of risk controls which result in the acceptance, mitigation, or avoidance of risk.


Leading MI and Reporting

Our BAU and Remediation services are supported by our MI Blueprint which provides detailed and transparent reporting and modelling on throughput, quality, risk profiles, etc.

DATA MAnagement

Client Data Integration, Management and Clean-up

We also have a strong customer data capability having integrated the wholesale banking customer and compliance data for a global banking merger and created a golden-source customer dataset across multiple brands for a major inter-dealer broker.

The client data work we do is usually to identify common clients across multiple data sets and then integrate them into a golden source database. The integration exercise usually involves a data clean-up and remediation of client and client compliance data and files.

LEADING ExPERTISE

Helping you to remain compliant, always.

We deliver a unique and cost-effective combination of superior service offerings across the full spectrum of Financial Crime Compliance.

KYC Operations

We have a distinct client focus which is why we are always on the lookout for process improvements and will make recommendations to clients, where necessary. As a result, we have seen the benefits of cross-trained staff, first hand, especially when it comes to delivering seamless operations in the most cost-effective manner.

Transaction Monitoring

Whilst transaction monitoring and customer screening rely heavily on automated systems and technologies, it is equally important to ensure that the people employed to manage the process and the outputs of these systems are adequately skilled and well resourced.

Customer Screening

The screening processes rely on both small and large teams of specialised analysts who manually review transactional data information which can lead to a significant cost for a firm. We apply a cost-effective four-stage process for initiating, running, and completing transaction monitoring remediation projects.

Expert KYC Resources

All our staff are experienced and cross-trained in AML, KYC, and other financial crime requirements. We deploy teams of expert KYC managers, KYC analysts and quality assurance (QA) analysts within a rigorous quality assurance framework to ensure efficient, high-quality case execution in your business environment.

Award-winning Managed Service

Our award-winning managed service offering is fully configured to suit firms' individual risk appetites and operational controls and are perfectly adaptable to meet firms’ policy requirements in a dovetailed manner.

Effective Team Structures

The size of our teams can vary from five to 200 expert analysts, review teams and management, and is dependent on the unique client requirements. When it comes to procedural requirements or volume changes, our teams are rapidly scalable to manage any increase in the workload.

LEADING ExPERTISE

Case Studies

We have worked with firms like yours

Browse all Case Studies

Corporate and Counterparty KYC Remediation and Golden Data Source Creation for a Global Inter-dealer Broker

A major bank with two major trading entities wished to decrease time-to-trade processing overheads for new customers and for new products for existing customers.
Industry
Corporate, Wholesale and Investment Bank

Screening Managed Service for a major European wholesale and investment bank

A European investment bank had a surge in hits from screening and on-going monitoring in relation to PEPs, sanctions and adverse media monitoring.
Industry
Corporate, Wholesale and Investment Bank

KYC Remediation for a major European wholesale and investment bank

A major European wholesale and investment bank with global reach was put under a Section 166 order due to regulatory concerns regarding their KYC and AML controls.
Industry
Corporate, Wholesale and Investment Bank

KYC Managed Service for a Major Estate Agency

A major estate agency had a need to establish a Know Your Customer (KYC) function which was able to scale and undertake a remediation exercise to meet new regulatory requirements (i. e. , 4MLD) and to build out a business as usual (BAU) function to service ongoing requirements.
Industry
Real Estate

KYC Remediation for a UK and US corporate bank

A significant UK and US corporate bank with questions around the quality of the firm’s AML capabilities and customer files
Industry
Corporate, Wholesale and Investment Bank

KYC Utility Strategy

A large operator of bank infrastructure wanted to develop a shared operating model and managed service for client lifecycle management (CLM), anti-money laundering (AML) and Know Your Customer (KYC).
Industry
Corporate, Wholesale and Investment Bank

Transaction Monitoring and KYC resourcing

A crypto asset firm domiciled in the US asked Lysis to support the firm's financial crime framework and policy creation for transaction monitoring across the UK, US, and for the rest of the firm's global customer base to improved risk management, quality and increased operational efficiency.
Industry
Digital Assets

KYC and Responsible Gambling remediation for a Global Gaming Operator

Our client had identified a tranche of several thousand corporate and retail customers for which they wished to remediate the Know Your Customer (KYC) data held and to re-assess whether the interactions with the retail customers were compatible with Responsible Gambling requirements.
Industry
Gaming & Gambling
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